Question 1

What types of partnership arrangements does Trident Dental Group offer?

Accepted Answer

We offer three main partnership pathways, each designed to align with different career goals and stages. Whether you’re looking to access capital, reduce operational burden, or build something new, we have a model that can work for you. Every arrangement is customised to your specific circumstances, timeline, and preferred level of involvement.

Practice Sale with Equity Retention:
Sell your practice while retaining partial ownership to benefit from continued growth. This allows you to access capital, reduce personal risk, and step back from day-to-day management. You remain invested in the practice’s success while gaining access to Trident’s infrastructure and resources.
New Clinic Development Partnership:
For clinicians ready to open their own practice, we provide end-to-end support from concept to launch. This includes site selection, fit-out management, financing guidance, team recruitment, and operational systems. You gain ownership with reduced financial barriers and mentorship from experienced practice leaders.
Succession Planning Support:
For retiring dentists, we create tailored succession pathways that honour your legacy and preserve continuity. You can step back at your own pace while ensuring your team and patients remain cared for. We handle the transition with transparency and respect for everything you’ve built.

Question 2

How is my practice valued, and what does the acquisition process look like?

Accepted Answer

Once you submit an expression of interest, we arrange a private meeting to understand your clinic, your goals, and your preferred level of involvement moving forward. This discussion helps us tailor our approach to your unique situation and ensures we’re aligned from the start. We then conduct a goodwill, obligation-free valuation of your practice to provide clarity on its current market value.

This valuation considers the following:

Financial performance and historical data:
We review revenue trends, profitability patterns, and financial stability over the past few years. This helps us understand your practice’s economic foundation and growth trajectory. We look for consistency, strength, and potential in your financial records.
New-patient flow and long-term sustainability:
We assess how effectively your practice attracts and retains patients. Strong new-patient numbers and high retention rates indicate a healthy, sustainable practice. This metric helps us evaluate your practice’s future viability and growth potential.
Clinical capacity and future growth potential:
We examine your current service offerings, facility capacity, and expansion opportunities. This includes assessing whether there’s room to add chairs, services, or clinicians. Understanding your practice’s growth ceiling helps us identify future opportunities for value creation.
Systems, equipment, and operational structure:
We review your technology, equipment condition, workflows, and administrative systems. Well-maintained equipment and efficient processes add value and reduce future investment needs. Strong operational foundations make the transition smoother and drive continued success.

After reviewing the valuation with you, we will explore potential partnership structures, ownership percentages, and exit or transition pathways. If both parties wish to proceed, we move into a collaborative negotiation phase followed by a streamlined due diligence and onboarding process. Throughout this process, we maintain open communication and work at a pace that suits you.

Question 3

Can I retain partial ownership or equity in my practice after partnering with Trident?

Accepted Answer

Yes, we actively encourage practice owners to retain a minority equity stake when joining Trident. This approach keeps you invested in the practice’s long-term success and allows you to benefit from growth under Trident’s management and support systems. Many owners find this structure provides the best of both worlds—immediate capital access and continued participation in future value creation.

Partial equity retention also helps maintain continuity for your team and patients during the transition. Your continued ownership shows stability and commitment, which can ease concerns and preserve the culture you’ve built. The specific ownership percentage is negotiated based on your goals, the practice’s value, and your preferred level of involvement.

Question 4

What happens to my existing staff and team when I join Trident Dental Group?

Accepted Answer

We understand that your team is more than a group of employees—they are the heart of your practice. You’ve spent years building the culture, nurturing relationships, and creating the environment that makes your clinic what it is today. We genuinely appreciate the trust, loyalty, and connection you’ve fostered, and we treat that with the utmost respect.

When you join Trident, your staff remains your staff. Our goal is not to replace what you’ve built but to strengthen it through additional resources, clearer systems, and growth opportunities. In almost every case, your entire team stays on and benefits from enhanced support while maintaining the relationships and culture that make your practice special.

Supportive HR onboarding and communication:
We work closely with your team to explain the transition, answer questions, and address concerns with transparency. Our onboarding process is designed to make employees feel valued, informed, and supported throughout the change. We take time to understand each team member’s role and ensure they feel confident about the future.
Training and upskilling to help your team grow:
We provide access to professional development opportunities that may not have been available in a smaller practice. Your team can build new skills, take on expanded responsibilities, and advance their careers within the Trident network. This investment in your people helps them thrive while strengthening the practice as a whole.
Gentle introduction of improved workflows and systems:
We implement proven systems gradually, respecting the processes that already work well in your practice. Where improvements can enhance efficiency or patient experience, we introduce them thoughtfully with full team input. The result is a practice that retains its identity while operating more smoothly and sustainably.
Creating a stable, positive culture built on what already works:
We preserve the relationships, values, and team dynamics you’ve cultivated over many years. Your people remain at the centre of the clinic’s identity—exactly as it should be. We simply provide the infrastructure and support that allows your culture to flourish even further.

Question 5

How much clinical autonomy will I have after joining the Trident network?

Accepted Answer

Clinical autonomy is fundamental to delivering high-quality patient care, and we protect that principle across our network. Dentists within Trident maintain full clinical decision-making authority for their patients. We equip clinicians with evidence-based protocols, peer consultation opportunities, and access to advanced technology—but treatment decisions remain with the attending dentist.

You’ll have access to mentorship and collaborative case discussions if desired, without pressure to follow rigid corporate mandates. Our role is to enable your clinical work through administrative infrastructure, not dictate how you practise dentistry. You focus on delivering excellent patient care; we handle the operational complexity so that you can work with confidence and clarity.

Question 6

What administrative and operational support does Trident provide to partner practices?

Accepted Answer

Trident manages the administrative burden that often overwhelms practice owners, allowing you to focus on patient care. We provide support across various aspects of practice operations. This infrastructure removes the stress of day-to-day management, allowing your practice to run smoothly, efficiently, and in full compliance with industry standards.

Human Resources:
We handle recruitment, onboarding, training, payroll, rostering, and employee relations support, giving you the right team in place without the administrative complexity of HR management. Our systems help attract, develop, and retain quality staff who share your commitment to excellent patient care.
Compliance and Governance:
We provide assistance with accreditation, regulatory requirements, and documentation to meet AHPRA and industry standards. Staying compliant can be time-consuming and complex for solo practice owners. We handle your practice obligations so you can focus on clinical work.
Financial Management:
We offer bookkeeping, financial reporting, budgeting, and strategic planning support. Clear financial oversight helps you understand your practice’s performance and plan confidently for the future. Our systems provide transparency and insights that drive sustainable growth.
Technology and Systems:
We implement unified practice management software, IT support, digital integration, and cybersecurity. Modern technology improves efficiency and patient experience, but managing it can be overwhelming. We equip your practice with the tools it needs, fully integrated and properly maintained.
Marketing and Patient Acquisition:
We provide professional branding, website management, SEO, social media, and targeted local marketing campaigns. Growing your patient base requires consistent effort and expertise across multiple channels. Our centralised marketing team generates new patient flow while strengthening your practice’s reputation in the community.
Procurement and Supply Chain:
We offer centralised purchasing for better pricing on equipment, consumables, and laboratory services. Bulk purchasing power translates to cost savings that improve your practice’s profitability. You get access to quality suppliers and preferred pricing without negotiating individual contracts.

Question 7

Does Trident Dental Group support practice growth and expansion after acquisition?

Accepted Answer

Yes, we work collaboratively with you to identify and pursue growth opportunities that align with your goals. Once your practice joins Trident, you gain access to resources and expertise that can accelerate growth beyond what’s typically possible for a solo practice owner. Our support spans clinical expansion, facility improvements, marketing, and strategic planning.

Growth opportunities can include the following:

Capital investment for improvements:
We can fund new equipment, additional chairs, or facility upgrades to enhance patient experience and clinical capacity. This investment removes financial barriers that often prevent practice owners from pursuing needed improvements. Modern facilities and technology help attract patients and enable expanded service offerings.
Expansion of service offerings:
We enable the addition of new treatments such as implants or aesthetic dentistry based on patient demand and your clinical interests. Expanding services increases practice value while meeting more patient needs under one roof. We provide the training, equipment, and marketing resources needed to launch new services successfully.
Enhanced marketing and patient acquisition:
Our centralised marketing team generates new patient flow through professional branding, website management, SEO, and targeted campaigns. Growing your patient base requires consistent effort and expertise across multiple channels. Our marketing capabilities help fill your appointment book and strengthen your practice’s reputation in the community.
Recruitment of additional clinicians:
We can help recruit and onboard additional dentists or specialists to expand your practice’s capacity and service range. More clinicians mean more appointment availability and the ability to serve more patients. Our established recruitment networks and onboarding systems make team expansion smoother and more successful.
Opening satellite or additional locations:
For practices with strong performance and community demand, we may explore opening satellite clinics or additional locations. Our centralised support systems and established operational frameworks make multi-site expansion more achievable. You benefit from economies of scale while extending your practice’s reach in the community.

You gain access to the dental network’s resources while retaining a stake in the practice’s increased value. Our goal is sustainable growth that strengthens your practice’s position in the community. We’re invested in your long-term success, not just short-term metrics.

Question 8

What is Trident's approach to succession planning for retiring dentists?

Accepted Answer

We recognise that succession planning is both a professional and personal journey, and we approach it with the care and respect it deserves. Our focus is on honouring your legacy while ensuring continuity for your patients, team, and the community you’ve served. We understand that how you transition matters as much as the financial outcome.

Gradual Transition Pathways:
You can step back at your own pace, reducing clinical hours over time while remaining involved in mentorship or leadership if desired. This allows you to transition into retirement comfortably without an abrupt change. Many retiring dentists appreciate the flexibility to stay connected to the practice they’ve built while reducing day-to-day responsibilities.
Fair Valuation and Financial Security:
You can access capital from your practice’s value while maintaining partial equity if appropriate. This structure reduces personal financial risk and facilitates retirement planning. You receive fair compensation for what you’ve built while potentially benefiting from future growth.
Team and Patient Continuity:
We work to retain your existing staff and maintain the culture you’ve cultivated over many years. Patients continue receiving care in a familiar environment with trusted team members. This continuity preserves the relationships and trust that define your practice.
Legacy Preservation:
Your practice’s identity, values, and community relationships are respected and maintained under Trident’s stewardship. We don’t erase what you’ve built—we build upon it. The practice continues to serve the community in a way that would make you proud.

Question 9

What is the typical timeline from initial expression of interest to finalising a partnership?

Accepted Answer

Every clinic is different, but most partnerships progress through a clear and efficient process that balances thoroughness with momentum. We’ve refined our approach over multiple acquisitions to ensure smooth transitions. The timeline outlined below represents typical progress, though we’re always happy to adjust based on your preferred pace and circumstances.

Week 1–2 (Initial discussion and information gathering):
We arrange a private conversation to understand your practice, goals, and preferred timeline. If desired, we sign a non-disclosure agreement before any details are shared. This exploratory stage helps us determine if a partnership is the right fit for both parties.
Week 2–4 (Practice valuation and exploratory conversations):
We conduct a goodwill, obligation-free valuation of your practice and review financials together. These conversations help clarify your practice’s current value and growth potential. We discuss your vision for the future and how Trident might advance that vision.
Week 4–6 (Agreement on ownership structure and terms):
We work collaboratively to agree on ownership percentages, purchase price, and your preferred level of future involvement. All terms are transparent and negotiated fairly to reflect your goals. This stage establishes the foundation for a successful long-term partnership.
Week 6–10 (Due diligence, documentation, and transition planning):
We complete due diligence to verify financial records, compliance, and operational details. Legal documentation is prepared and reviewed by both parties. We also develop a detailed transition plan to maintain continuity for your team and patients.
Week 10–12 (Finalisation of partnership and onboarding):
Final agreements are signed, and the formal transition begins. We commence onboarding your team, implementing systems, and facilitating a smooth handover. Support continues well beyond this point so that your practice thrives under the new partnership structure.

Many partnerships can be completed within 8–12 weeks, depending on the status of the clinic and the owner’s preferred pace. We work around your timeline, not the other way around. Some partnerships move faster, while others benefit from a more gradual approach—we adapt to what works for you.

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